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Huawei Servers Troubleshooting 12

This document describes how to collect logs, diagnose faults, upgrade software, perform preventive maintenance and common operations, and obtain other resources for troubleshooting Huawei servers.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
About This Document

About This Document

Overview

This document describes how to collect logs, diagnose faults, upgrade software, perform preventive maintenance and common operations, and collect the information required to troubleshoot Huawei E9000, E6000, X6000, X8000, X6800, rack, and G series heterogeneous servers.

It guides you through the server troubleshooting process.

Intended Audience

This document is intended for:

  • Technical support engineers
  • Maintenance engineers

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol

Description

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal injury.

Calls attention to important information, best practices, and tips.

NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration.

Change History

Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues.

Issue 12 (2018-07-13)

This issue is the twelfth official release.

Issue 11 (2018-04-23)

This issue is the eleventh official release.

Change Type

Description

Added

Added the description about the FusionServer G2500 server.

Issue 10 (2018-03-12)

This issue is the tenth official release.

Change Type

Description

Added

Added the description about the FusionServer G5500 server.

Issue 09 (2017-12-14)

This issue is the ninth official release.

Change Type

Description

Added

Added the description about the CX916 switch module.

Issue 08 (2017-08-08)

This issue is the eighth official release.

Change Type

Description

Modified

Modified Connecting a PC to the Ethernet Switching Plane.

Issue 07 (2017-07-20)

This issue is the seventh official release.

Change Type

Description

Modified

Modified Information Collection Method.

Issue 06 (2017-04-18)

This issue is the sixth official release.

Change Type

Description

Added

Added to Checking Indicators to Locate Faults the description that faulty E9000 compute nodes cannot be reseated.

Issue 05 (2016-10-27)

This issue is the fifth official release.

Change Type

Description

Added

Added the quick recovery method for E9000 switch modules in Viewing Fault Symptoms to Diagnose Faults.

Issue 04 (2016-07-11)

This issue is the fourth official release.

Issue 03 (2016-05-10)

This issue is the third official release.

Change Type

Description

Deleted

Deleted the section "Using the Web Tools of a Switch Module to Collect Information About an FC Switching Plane (NX120/NX220/MX210/MX220)".

Modified

Modified Using the Switch Module CLI of the V8 Platform to Collect Ethernet Switching Plane Information.

Added

Added Other Resources.

Issue 02 (2015-10-27)

This issue is the second official release.

Change Type

Description

Added

Added Checking Indicators to Locate Faults.

Added description about how to collect FreeBSD and Solaris host information to Collecting OS Logs.

Issue 01 (2015-10-09)

The issue is the first official release.

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Updated: 2018-07-20

Document ID: EDOC1000087836

Views: 34647

Downloads: 5606

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