Why preparing the VSM is required for upgrading or patching? How to prepare the VSM for upgrading or patching?

Publication Date:  2012-07-19 Views:  115 Downloads:  0
Issue Description
Why preparing the VSM is required for upgrading or patching? How to prepare the VSM for upgrading or patching?
Alarm Information
None.
Handling Process
1. Why preparing the VSM is required?
 The VSM maintains indexes to the files in the client folder for future downloads. During the upgrading of a client, the VSM compares the index files on the client and the server, and deletes the files on the client and downloads files from the server to the client according to the indexes.
If the VSM is not prepared for the upgrading or patching, the indexes on the client may not match those on the server because some old patches on the client are not deleted. As a result, many problems may occur on the client.
1. How to prepare the VSM for upgrading or patching?
1.         Manually delete the files in the \vsm\client\configuation directory.
2.         Execute the following scripts:
?       %IMAP_ROOT%\cau\bin\cau.bat
?       $IMAP_ROOT\cau\bin\cau.sh
Root Cause
None.
Suggestions
None.

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