Connecting to the TMS Server Failed

Publication Date:  2012-07-23 Views:  277 Downloads:  0
Issue Description

When you start the TMS client, connect to the TMS server, and disconnect from the TMS server, the system displays Another user has already logged in. Please try later.

Alarm Information
None.
Handling Process

To rectify this fault, you need to restart the TMS server.
1. Enter the following command in the system command line window of the TMS server:
netstat -an
2. Check whether the output result contains information similar to the following:
TCP    192.12.10.113:6004     192.12.10.113:3348     FIN_WAIT_2
3. If yes, exit from the TMS server and then restart the TMS server.
 NOTE:
You can also rectify this fault by logging in to the TMS server five minutes later.

Root Cause

This fault may occur because an error occurs when the TMS client disconnects from the TMS server.

Suggestions
None.

END