How to Troubleshoot the Fault that the TMS Client Cannot Log in to the TMS Server?

Publication Date:  2012-07-23 Views:  147 Downloads:  0
Issue Description
The TMS client cannot log in to the TMS server.
Step 1  Choose to connect to the TMS_S.
Step 2  Enter the IP address of the TMS server and click OK.
Step 3  The operation failed.
Alarm Information
Handling Process
The TMS server program is abnormal. Open the Task Manager, end the TMS server process, and then restart the TMS service.
Root Cause
  1. Log in to the TMS server to check whether the TMS server program is started.
  2. Check whether the TMS server can be pinged through on the TMS client.