Interface Description Cannot Be Modified

Publication Date:  2012-07-23 Views:  110 Downloads:  0
Issue Description
Failed to modify an interface description.
Alarm Information
None
Handling Process

Step 1     Make sure that the NE connection is normal.

1.         Select the NE in the Main Topology, double-click, and then choose Tool > Ping from the shortcut menu.

2.         In the Ping dialog box, click Start.

3.         If the following information is displayed in the Result area, the NE connection is normal:

Reply from 192.168.0.1: bytes=32 time=1ms TTL=250

 Step 2     Make sure that the interface to be modified exists.

1.         Select the NE in the Main Topology, double-click, and then choose NE Explorer from the shortcut menu.

2.         Choose Interface Management > Interface Information from the service tree.

3.         Right-click in the query result area and choose Synchronize from the shortcut menu.

4.         In the Confirm dialog box, click OK.

After synchronization is complete, check whether the interface to be modified is listed in the query result area.

 Step 3     Make sure that the user has the right to modify an interface description.

1.         Choose Administration > NMS Security > NMS User Management from the main menu.

2.         In the NMS User Management navigation tree, select the related user name under the User node.

3.         On the Operation Rights tab page, check whether the user has the related operation right. If not, apply for the right from the administrator.

For example, assume that the user is assigned the right to modify interface descriptions of the Eudemon 8000E. On the Operation Rights tab page to the right of the NMS User Management navigation tree, check whether the user has the FW and VPN Series Operator Operation Set or FW and VPN Series Maintainer Operation Set right.

Root Cause

l           The NE connection is abnormal.

l           The interface to be modified does not exist.

l           The user does not have the related operation right.

Suggestions
None

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