Failure to Manage Other Users As a User in the Maintenance Group

Publication Date:  2012-07-23 Views:  117 Downloads:  0
Issue Description
The created testuser user that belongs to the Maintenance Group cannot perform operations on other users, such as unlocking a user, forcing a user to quit, and setting a password for a user.
After the login to the server as the testuser user, only the testuser user is displayed in the navigation tree on the NMS User Management tab page. In the case of login to the server as the admin user, all users are displayed in the navigation tree on the NMS User Management tab page.
Alarm Information
None
Handling Process
Step 1      Log in to the VSM as the admin user.

                       Step 2     Add the SMManagers right for the testuser user based on the steps shown in the following figure.

Step 3      Verify the right of the testuser user. Log in to the VSM as the testuser user. Other users can be displayed in the NMS User Management navigation tree and the testuser user can perform operations on those users.

Root Cause

Users in the Maintenance Group do not have the security management right.

To add the security management right (right to manage other users) to the testuser user, add the SMManagers right for the testuser user.

Suggestions
None

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