Access secospace eLog log management system failed from remote

Publication Date:  2012-09-17 Views:  106 Downloads:  0
Issue Description
    Computer installed secospace eLog log management system could access web page, but when access secospace eLog log management system from remote computer, interface displays as error page.
Alarm Information
null
Handling Process
 Add “tomcat6.exe” and “NT_Naming_Service.exe” application in log server to exceptional application. Operation related refer to case “how to add related application and port of log server to the exception of windows firewall”.  
Root Cause
 Server installed log server enabled windows firewall, and that leads to access secospace eLog log management system from remote failed.  
Suggestions
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