The handling method to USG9100 SPUA card registration problem

Publication Date:  2012-09-17 Views:  557 Downloads:  0
Issue Description
SPUA card register abnormally. 
SPUA can not load packets.
Error in CRC verification.
1.Check the card register condition with “display device” order, then find register failed
dis  device
Secoway USG9100's Device status:
Slot #    Type    Online    Register      Status      Primary 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1         MSU     Present   NA            Normal      Master  
3         SPUA    Present   Unregistered  Abnormal    NA      
7         PWR     Present   NA            Normal      NA       
8         PWR     Present   NA            Normal      NA      
9         FAN     Present   Registered    Normal      NA      
10        FAN     Present   Registered    Normal      NA      
11        SMM     Present   NA            Normal      Master  
2、不停的弹出板卡注册失败信息。

MSU receive request msg from slot 3. 2011/8/31 14:37:38
Loading package flash1:/usg9100v100r001c00spc600.cc from raw.
ERROR: AllCRC Checksum Is Incorrect!
Package check fail.
LOAD Fail : Last Request Slot3. 2011/8/31 14:37:43

MSU receive request msg from slot 3. 2011/8/31 14:37:55
Loading package flash1:/usg9100v100r001c00spc600.cc from raw.
ERROR: AllCRC Checksum Is Incorrect!
Package check fail.
LOAD Fail : Last Request Slot3. 2011/8/31 14:38:0

MSU receive request msg from slot 3. 2011/8/31 14:38:12
Loading package flash1:/usg9100v100r001c00spc600.cc from raw.
ERROR: AllCRC Checksum Is Incorrect!
Package check fail.
LOAD Fail : Last Request Slot3. 2011/8/31 14:38:17
Alarm Information
Null
Handling Process
By rebooting to solve this peoblem.
Repair process:
Starting at 0xa00000...
Small Bootrom Ver : 018 Mar 26 2011
Big   Bootrom Ver : 029 Mar 26 2011
Initialize VFS, Please Waiting ............Done.
Press Ctrl B to Enter Boot Menu... 0
Auto Booting From Flash...
The boot file is < flash1:/usg9100v100r001c00spc600.cc > :..Fail.
The boot file is < flash1:/usg9100v100r001c00spc600.cc > :..Done.
Repairing master nand-raw ........................................................................................................................Done.
Decompressing ...Done!Target Name: vxTarget
Attached TCP/IP interface to mottsec unit 3
Attaching network interface lo0... done.
Adding 102981 symbols for standalone.
Start  system .......

2011-08-31 16:02:55 USG9100 %%01MEM/4/WARNING(l):-Slot=3;
Register Rpc load.....
2011-08-31 16:02:55 USG9100 %%01MEM/4/WARNING(l):-Slot=3;
ulRetTest = 0dis device
Secoway USG9100's Device status:
Slot #    Type    Online    Register      Status      Primary 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1         MSU     Present   NA            Normal      Master  
3         SPUA    Present   Unregistered  Abnormal    NA      
7         PWR     Present   NA            Normal      NA      
8         PWR     Present   NA            Normal      NA      
9         FAN     Present   Registered    Normal      NA      
10        FAN     Present   Registered    Normal      NA      
11        SMM     Present   NA            Normal      Master  
16:03:04  2011/08/31


2011-08-31 16:03:06 USG9100 %%01PHY/1/PHY(l):-Slot=3; SlaveCpuXlrspi4 3/1/0: Tx Status change sync
2011-08-31 16:03:06 USG9100 %%01PHY/1/PHY(l):-Slot=3; SlaveCpuXlrspi4 3/1/0: Rx Status change sync
2011-08-31 16:03:06 USG9100 %%01PHY/1/PHY(l):-Slot=3; SlaveCpuXlrspi4 3/1/1: Tx Status change sync
2011-08-31 16:03:06 USG9100 %%01PHY/1/PHY(l):-Slot=3; SlaveCpuXlrspi4 3/1/1: Rx Status change sync
2011-08-31 16:03:07 USG9100 %%01PHY/1/PHY(l):-Slot=3; MasterCpuXlrspi4 3/1/1: Tx Status change sync
#2011-08-31 16:03:07 USG9100 ENTMIB/4/TRAP:1.3.6.1.2.1.47.2.0.1 Entity MIB change.
#2011-08-31 16:03:10 USG9100 TNLM/3/TRAP:
! TNLM: Hot Plug In Event Received
#2011-08-31 16:03:10 USG9100 TNLM/3/TRAP:
! TNLM: Hot Plug In Avail Value Used for slot 3 is 29767
#2011-08-31 16:03:10 USG9100 TNLM/3/TRAP:
! TNLM: Hot Plug In Event Processed
2011-08-31 16:03:10 USG9100 %%01IFNET/4/BOARD_ENABLE(l): Board 3 has been available.

dis device
Secoway USG9100's Device status:
Slot #    Type    Online    Register      Status      Primary 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1         MSU     Present   NA            Normal      Master  
3         SPUA    Present   Registered    Normal      NA      
7         PWR     Present   NA            Normal      NA      
8         PWR     Present   NA            Normal      NA      
9         FAN     Present   Registered    Normal      NA      
10        FAN     Present   Registered    Normal      NA      
11        SMM     Present   NA            Normal      Master  
Secoway USG9100's RTM status:
Slot #    Type    Online    Register      Status      Primary 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
3         E8GF    Present   Unregistered  Abnormal    NA  
Root Cause
The reason is that SPUA register file which is in nand-flash edition file is broken.
When SPUA card register it will ask the register information to MSU, but the file is broken, so MSU can not dispensing information to SPUA card.
MSU’s nand-flash can be broken probabilistically, and it depends on router, so when it was designed,it has a protection mechanism ---- backup area. If primary area was broken, the backup area can repair the files in primary area as it reboots. Rebooting firewall will start repairing, and then it can startup normally.
However, nand-flash broken has a low probability, which is unusual, so maybe it fault would not happen.
Suggestions
Null

END