1. When we make a point-to-point call using SIP call is successful we can see remote video but we cannot switch layouts from the remote.
2. When we make a point-to-point call using SIP call is successful we can see remote video but we cannot switch layouts from the web interface.
I first checked the batteries on my remote to see if maybe the batteries were dead, but they were fine. I tried to change it on the web interface but it refused to change layouts, I then tested the output because it was connected via VGA, I connected it using HDMI and it worked, so I went back and tested Via VGA and the problem started again, so I figured that switching layouts via VGA does not work.
After the call succeeded, we tried to switch between layouts and found that we cannot switch between layouts or do PiP, I had to check the Video output of the TE30.
I would recommend that we use HDMI to output the video and content instead of VGA, VGA is has a smaller resolution and picture quality is also not that clear, so for the Best VC experience I suggest you use HDMI.