The RH2288 V2 server is powered off automatically due to the expired Windows license

Publication Date:  2014-12-22 Views:  283 Downloads:  0
Issue Description
Customer installed the Windows server OS, when we start the server, some hours later, the system will shutdown automatically, and on the KVM of the RH2288 V2 server, you can see the power off status.
Alarm Information
None
Handling Process
1. First, checking the event logs on the BMC to confirm if there is any faulty hardware
2. Checking the history record of the server status with the event logs to confirm if the server is powered off mannually
3. Checking if there is any fixed time setting on the OS to power off the server.
4. Checking the OS logs of windows one by one to confirm what happened when the server is powered off 
Root Cause
The Windows License is expired, system will shutdown automatically
Solution
We have to activate the License for Windows again.
Suggestions
None

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