FAQ-Why Opening the Web Login Page of the SSL VPN Gateway Is Slow

Publication Date:  2015-05-06 Views:  239 Downloads:  0
Issue Description
Why Opening the Web Login Page of the SSL VPN Gateway Is Slow?
Solution
 NOTE:
The Windows 7 operating system is used as an example.

The SSL VPN gateway runs on the HTTPS server. The possible causes are as follows:
  • The browser has no root certificate of the HTTPS server installed.
  • The browser has an incorrect root certificate of the HTTPS server installed.
Solution 1:

1.  When you open the web login page of the SSL VPN gateway, the system displays the root certificate.
2.  Install the root certificate to the browser.
     Choose Install Certificate > Next > Place all certificates in the following store > Browse, select Trusted Root Certification Authorities, and click OK.

Solution 2:

1.  Manually obtain the correct root certificate of the HTTPS server. Contact the enterprise network administrator.
2.  Save the root certificate to the local device.
3.  Install the root certificate to the browser.
     Choose Install Certificate > Next > Place all certificates in the following store > Browse, select Trusted Root Certification Authorities, and click OK.

END