Step 1 Check the maximum resolution of the monitor screen.
Step 2 Lower the output resolution of the decoder.
1. Log in to the IPC web page as the admin user.
For details about the default password of the admin user, see the user guide for the device.
2. Choose Settings > Device Settings > Port Settings. The page shown in Figure 1 is displayed.
Figure 1 Port Settings page
3. Set the Output resolution parameter. Table 1 lists different types of resolutions.
Table 1 Resolution type
The output resolution varies according to the port. Select an appropriate output resolution based on the site requirements.
Step 3 Click Save.
The setting is saved.
Step 4 Check whether the fault is rectified.
If yes, no further operation is required.
If no, contact your service provider.