FAQ-How Should I Upgrade an IPC on Its Web Page

Publication Date:  2015-06-26 Views:  447 Downloads:  0
Issue Description
Applicable Models:
This fault may occur on IPC6100 series box network cameras.
NOTE:
For the methods of upgrading IPCs of other models on the web pages, see the corresponding User Guide.

How Should I Upgrade an IPC on Its Web Page?
Solution
Step 1 Visit Huawei website to obtain the upgrade package.

NOTE:
For details about how to obtain the upgrade package, see section Obtaining IPC Upgrade Packages(As Follow).

Step 2 Log in to the IPC web page as the admin user.

NOTE:
For details about the default password of the admin user, see the user guide for the device.

Step 3 Choose Settings > System Configuration > Device Maintenance.

The Device Maintenance page is displayed, as shown in Figure 1.

Figure 1 Device Maintenance



Step 4 Click Browse to select the upgrade file.

Step 5 Click Upgrade.

The Upgrade Alarm dialog box is displayed.

Step 6 Click OK.

NOTE:
 The upgrade time is less than 7 minutes if a maximum of one channel of video streams is enabled.
 Service interruption is less than 3 minutes during the upgrade. Upgrade an IPC when few or no users are online.
 Do not disconnect the power cable or network cable, or perform any other operations during the upgrade.
 After the upgrade is complete, clear the browser cache before logging in to the IPC.

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As Follow:
Obtaining IPC Upgrade Packages
To obtain the upgrade package for an IPC, perform the following steps:
1. Visit http://enterprise.huawei.com.
2. Choose SUPPORT > Software.
3. Choose Unified Communications and Collaboration > Video Surveillance > Cameras.
4. Select the required IPC version and download the required upgrade package.

END