Step 1 Delete the browser cache.
Proceed as follows: (Internet Explorer 8 is used as an example.)
1. Open Internet Explorer.
2. Choose Tools > Internet Options > General.
3. Click Delete.
The Delete Browsing History dialog box is displayed.
4. Select all check boxes.
5. Click Delete.
Step 2 Check whether the fault is rectified.
If yes, no further operation is required.
If no, contact your service provider for assistance.