Step 1 Clear the Internet Explorer cache.
1. Open Internet Explorer and choose Tools > Internet Options.
The system displays the Internet Options dialog box, as shown in Figure 3-28.
Figure 3-28 Clearing the web browser cache
2. Click Delete and delete the Internet Explorer cache following onscreen instructions.
Step 2 Restart Internet Explorer browser.
Step 3 Check whether the fault is rectified.
If yes, no further operation is required.
If no, contact your service provider for assistance.