FAQ-How Can I Apply for License of Value-Added Features of the Storage System

Publication Date:  2015-07-23 Views:  201 Downloads:  0
Issue Description
How Can I Apply for License of Value-Added Features of the Storage System?
Solution
A license file is the permission to use value-added features. You can apply for the license file as services required.

1.  Collect information.
  • Contract number
The contract number is provided on the packing list and paper authorization certificate.
  • License authorization code (LAC)
The LAC is provided on the paper authorization certificate.
  • Equipment serial number (ESN)
The ESN is obtained by following the operation method provided by the device documentation. An incorrect ESN cannot activate license.

NOTE:
    If you want to apply for license for multiple devices at a time, match ESN with LAC for each device.

2.  Fill in an application form and email it to license@huawei.com. The email title must be XX(country)/Agency-XX(product name)-License Application, and the email text must follow Table 1.

Table 1 License application form 




Huawei technical support engineers will respond to your request within one work day.

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