Image fault Occurred in VP9050 when the system was started

Publication Date:  2015-07-28 Views:  192 Downloads:  0
Issue Description
  • Version of VP9050: ViewPoint 9030 V100R011C02B013SP51
  • Fault symptom: the codec can start, but the image can not appear in TV Display


Handling Process
  1. Check if the codec can be accessed by web page using default IP:
  2. After confirm the web page is available, restore the default configuration to recover the image in TV display



Steps to restore the Default Configuration:


     1.   In the web page click in Help > Version

2.     Copy the serial number: Terminal SN

      3.     Click in System Settings > Restore Default

     4.    Insert the serial number copied in the step 3 and click in Restore Default. After it, the terminal will restart


5. After the terminal restart confirm if the image could be displayed in TV.