How Can I Do If Storage Unit Detection Fails During Storage Unit Configuration?

Publication Date:  2016-11-28 Views:  96 Downloads:  0
Issue Description
How Can I Do If Storage Unit Detection Fails During Storage Unit Configuration?
Solution
You may detect no storage units or fail to detect a specific storage unit.
If you detect no storage units, perform the following operations:
• Disable the firewall so that broadcast MAC packets are not blocked.
• Ensure that the PC and storage units are connected to the same subnet.
• Verify that the management ports of storage units are correctly connected.
• Verify that storage units are correctly started.
If you fail to detect a specific storage unit, perform the following operations:
• Ensure that the PC and the storage unit are connected to the same subnet.
• Verify that the management port of the storage unit is correctly connected.
• Verify that the storage unit is correctly started.
If storage unit detection fails again after you perform the previous operations, it is likely that Toolkit runs on a 64-bit operating system. To solve this problem, replace the 64-bit operating system with a 32-bit one.

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