No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

How Can I Do If I Can Log In As User support to a Storage Device Through a Serial Port But Cannot Through SSH?

Publication Date:  2016-11-28 Views:  202 Downloads:  0
Issue Description
How Can I Do If I Can Log In As User support to a Storage Device Through a Serial Port But Cannot Through SSH?
Solution
This fault occurs because the SSH permission of user support is disabled. The gateway of the storage device is not initialized. Execute /opt/HS/factory/scripts/n8000_init.sh on each node and set the gateway vendor to HWG using the serial ports. Then restart all nodes and perform the previous operation again.

END