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Eudemon2200 can’t transfer the voice from MRS6100

Publication Date:  2012-08-09 Views:  59 Downloads:  0
Issue Description
Eudemon2200 version is SessionEngine2200-VRP3.30-0221. After reboot the switch which is used to bear the voice data in softx side, Eudemon2200 can’t transfer the voice from MRS6100. 
We find the MRS6100 has sent the voice data to Eudemon virtual IP, but Eudemon side can’t receive the data.
Alarm Information
None
Handling Process
We changed the virtual IP to a factual IP, after MRS and switch know the true mac address of the IP, then we change it back to virtual one. After that it can work well.
Root Cause
After the main switch rebooted, the backup switch can’t study the mac address of the backup port of the eudemon. It will send the data to the virtual IP, but the mac address is wrong one. So the Eudemon can’t receive the data.
Suggestions
None

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