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Commmunication fault with load-balanced VXML Server (multicast support enabled)

Publication Date:  2012-07-27 Views:  49 Downloads:  0
Issue Description
2*AR28-31 between two cities connected to each other with E1 channel. CRBT VXML Server connected to 2*AR28-31 and can ping each other. 
When between CRBT VXML Server was enabled  load-balancing
commmunication was fault between Load balance VXML Server which connected to AR28-31. 
Alarm Information
Null
Handling Process
The routing table was checked and found no problem in configuration. 
The version of  2*AR28-31(Version 3.40, Release 0017) is same which was also checked and found OK. 
Root Cause
Null
Suggestions
In AR28-31 we do not have to configure anything extra for support load balancing and just after making "undo arp check enable" - under system view and the problem was solved.

END