Model: ZXSS10 SS1B ;
Software Version :ZXSS10 SSV0.0, version release 2000
Network:UA5000-LSW-Transmission-core network-Z softswitch
UA5000 registered into Z softswtich by H.248;
Phenomenon:After configured both sides data,MG interface 's status was abnormal;
MG interface's status was abnormal.After checked Z softswitch data and found remote IP address was disappeared.
1,Checked the configuration in UA5000 and Z softswitch,they could be matched each other;
2,In Z softswitch,Used trace tool to trace signal.But no signal output;
3,Tried to reset MG interface in UA5000,at the same time,used trace tool to trace.still no signal output;
4,After reset MG interface,checked the configuration in Z softswitch.I found the IP ADDRESS in 'basic property' was disappeared;
5,In Z softswitch,there is a parameter called 'Dynamic Authenticate'.If choose 'none' means UA5000 register by IP&PORT.IP&PORT will be taken effect.If you choose 'domain' means UA5000 register by DOMAIN NAME.When use this,The IP will not be taken effect.In UA5000 we also can choose use IP&PORT or DOMAIN method.Often UA5000 will be used IP&PORT to register.
6,In this case we had choosen 'domain'(UA5000 had been used IP&PORT),so IP disappeared and IP took no effect.Modified it to 'none'.Reset MG interface.Then checked status was normal.
If UA5000 MG interface status is abnormal,we can check as below ways:
1,Check the configure in UA5000,it must be matched with softswitch;
2,Check the configure in softswtich,it must be matched wich softswitch;
3,Trace signal between softswitch and UA5000 to check whether signal has any problem;
Attachment is show the configuration of Z softswitch configuration to UA5000 about MG interface.
When UA5000 do the test with other company.Device maybe different.But the main principle must be the same.Every problem we must accord our principle.