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NMS report error code of 38978 when create D4 pass-through on the T2SL64 board in OSN7500OSN7500

Publication Date:  2012-07-24 Views:  36 Downloads:  0
Issue Description
One day ,the customer create D4 byte pass-through in the T2SL64 board ,but the T2000 report  error code of 38978 ,the operation fail .The T2SL64 board is in the slot 7.
Alarm Information
T2000 report  error code of 38978 
Handling Process
use following command line to check 
:cm-get-dccphy
                                       ECC-PHY-INFO
SRC-BID  SRC-PORT  SRC-BYTE DST-BID DST-PORT  DST-BYTE
        6               1                    D4                7                   1               D4 
        6               1                    D5                7                   1                D5
        6               1                    D6                7                   1                D6
From data ,we know that there is a D4 pass-through form slot 6 to slot 7,but the board in slot 6 have been drew off.
 We use the command of cm-del-dccphy to delete the pass-through .But it can not run because that there is no phy-board  in the slo 6.
So we suggest the customer to add a board in the slot 6 and then we can delete the pass-through.
      
      
Root Cause
error code of 38978  means that the OH byte have been occupied.Customer engineer check the configuration,but there is no D4 byte configuration on the board.So huawei engineer use the command line to check the configuration.
Suggestions
None

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