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The alarm reversion function will be canceled randomly after the EFS0 software upgrade

Publication Date:  2012-07-24 Views:  58 Downloads:  0
Issue Description
One day ,the customer upgrade the OSN3500.After complete the software uograde,the customer find that some Ethernet ports report ETH_LOS alarm in the EFT8 board ,the alarm reversion function have been   canceled after the EFS0 software.The software version is OptiX OSN3500 V100R006C01B01dSPC004 .
Alarm Information
ETH_LOS
Handling Process
Explain this issue to customer and create the reversion function  again after the upgradation   
 
Root Cause
Before upgrade ,the reversion is auto mode .During the upgradation ,the board will have a reset , so the alarm will disappear.After the board restore ,the alarm will appear again.But if the restore time exceed 3 minutes,so the alarm will disappear exceed 3 minutes.The software will think the alarm haven end ,so the reversion function will  be canceled .To  normal board ,the restore time for board  reset  will less than 3 minutes.But to  Ethernet board ,the restore time for board  reset   have some probability to over 3 minutes,so this problem will happen .
Suggestions
None
       
 

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