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N2000 BMS Can't telnet to device from GUI interface

Publication Date:  2012-07-24 Views:  19 Downloads:  0
Issue Description
At the device items on GUI interface, we can not telnet into devices to configure that devices.
Alarm Information
Null
Handling Process
Turn on System Monitor on Server then click Process tab > jump to Device Access Proxy Process then starts this process and changes Start Mode from manual to automatic, that mean when Server reboot again this process will be enable automatically. 
Root Cause
Device access proxy process in system isn't  startup when server turn-on due to start mode is manual so this process can not startup automatically. By this reason, we can not telnet into devices from GUI.
Suggestions

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