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after Upgrade from Q1CXL16 to Q2CXL16 the NE report BUS_ERR alarm.

Publication Date:  2012-07-24 Views:  34 Downloads:  0
Issue Description
first a Q2CXL was pluged in to slot 9. the configuration downloaded from T2000 to NE.however when the second Q2CXL was pluged in to slot 10 and active standby switch occured, the SCC reported BUS_ERR alarm.
alarm parameter:
0x0A 0x02 0x18 0x02 0x88
0x0A 0x01 0x08 0x02 0x88
the software version 5.36.13.47
but the services are not interrupted.
Alarm Information
BUS_ERR alarm.
Handling Process
checking the board version and alarm shows no abnormality.
since it was new board so it is for sure the board is not faulty. when the board was pulled out and its backplane PIN was checkde it was seen some of the PIN are damged and bowed.
these PINs were damaged during boards plug in.
Root Cause
some PIN on the backplane were damaged.
Suggestions
try to plug in the boards gently.when a board reports BUS_ERR alarm after it was pluged in, check the board to see if it is inserted properly or not and take it out to see if any PINS is damaged.

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