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Add equipment failed because of wrong license file

Publication Date:  2012-07-25 Views:  12 Downloads:  0
Issue Description
After replace the license, add the equipment , but the equipment only displayed a little time ,then disappeared .
Alarm Information
Null
Handling Process
1.Contact with Marketing , then modify the license contract according to actual BMS version.
2.Apply the new license again with the new contract .
Root Cause
1.From the log , there show in defect of license.
2. From the license file , there is loss of resource control scheme , only exist client license and application license. After check , the application method is correct.
3. After check the license contract , there is a wrong of quoting price. The BMS version is R11 in frontline ,but the license contract is quoted price according to BMS R8 .
Suggestions
Null

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