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Customer Fails to Log In to the N2000 BMS Because the License for the Client Is Not Available

Publication Date:  2012-07-25 Views:  38 Downloads:  0
Issue Description
 A new N2000 BMS server is installed. When the customer logs in to the client, a message is displayed indicating that the number of login clients exceeds the maximum quantity of the licenses. 
Alarm Information
Exceeding the maximum quantity of the licenses 
Handling Process
Open the license file in the text form, and query the related fields. The number of clients is not found. Guide the customer to purchase the license for the client. After updating the license, the customer can log in to the client successfully. 
Root Cause
For the new N2000 BMS, when the customer logs in to only one client and the message is displayed indicating that the clients exceed the maximum quantity of the license, the cause may be that the customer does not apply for the license for the client in the license application center of the N2000 BMS. 
Suggestions
Null

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