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License not valid alarm because of mac-address of server is not the same as that of license

Publication Date:  2012-07-25 Views:  37 Downloads:  0
Issue Description
Customer reported that he receives error message shows license is out of date although this license was working before.
It is not affecting the service, when customer clicks OK, the message disappears and he can work normally.
BMS version is V200R008B02D061.
Check Attachments for error. 
Alarm Information
Dear Customer of Huawei;
Your license is out of date. For details, please refer to license information in the about dialog box on the help menu.
Handling Process
When checking the license from Help --> About --> license, expirey days shows 0, valid license should show very large number.
I asked customer to provide license and mac-address of server to simulate the problem, he asked me why I need the mac-address, when I explained to him, he mentioned that the BMS is installed now on virtual machine and not on the original server, after changing mac-address to the original one, problem solved.
Root Cause
The customer installed the BMS version on Virtual Machine program, so it has different mac-address than that used for releasing the license.
Suggestions
Null.

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