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NE report illegal SNCP protection group id when create new SNCP service

Publication Date:  2012-07-25 Views:  67 Downloads:  0
Issue Description
Some day, customer report that one NE OSN3500 report illegal SNCP protection group id when create new SNCP service, error code:  38686. such as the picture
 in the attachment. customer want to know why and how to solve this problem. NE version:5.21.18.50, T2000 version:V2R7C03
Alarm Information
NE report error code:38686,   NSERR_CFG_BAD_SNCP_PGID.
Handling Process
Check the SNCP group number is 1184 and NE use SXCSA board, check OSN3500 hardware document find that NE use different cross board support different 
SNCP group number, when NE use IXCSA or IXCSB can support 2064, the other board just support 1184 group. and group id scope is from 1-1184, confirm using Navigator, the result is as follow, 
#9-3526:yang123 [NE3526][][2010-09-21 16:12:10+08:00]>
:cfg-add-sncppg:1184,rvt
#9-3526:yang123 [NE3526 ][][2010-09-21 16:12:24+08:00]>
:cfg-add-sncppg:1185,rvt
failed! cmd:0x8540 error:0x971e NSERR_CFG_BAD_SNCP_PGID                 
#9-3526:yang123 [NE3526[][2010-09-21 16:13:17+08:00]>
Root Cause
1,configuration process is wrong;
2,NE GSCC board has problem;
3,T2000 problem;
Suggestions
OSN 3500 use different cross board can support different SNCP group number, so when exceed this goup number will report error. In this case, customer can 
replace SXCSA to IXCSA to solve this problem.

END