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FAQ.- Why MA5616 Board Information is duplicated on BMS

Publication Date:  2012-07-25 Views:  28 Downloads:  0
Issue Description
There is port information duplicated on slot 4, when information on slot 4 is consulted though BMS GUI after port 0/4/31 information from slot 2 starts being shown.
Versions involved:
iManager N2000 BMS V200R012C03B052  
MA5616V800R306C01B053
The issue is that on service board 0/4 ports information shown on BMS is from 0/4/0 to 0/2/31 so, port information from slot 2 should not appear.
Alarm Information
See the attachment
Handling Process
A.NE was checked locally and it was ok, each service board has its own 32 ports.
NE was synchronized but the behavior persisted
NE was deleted from BMS, added again and synchronized but the failure persist.
HQ informed the logic of codes is incorrect so a patch was developed.
Patch CP1131  however now it is suggested to install the lastest patch as
iManager N2000 BMS V200R012C03SPC116
Root Cause
Q.NE is not well synchronized
Suggestions
null 

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