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U2000 PQM Server is not Reachable due to process down

Publication Date:  2012-07-25 Views:  38 Downloads:  0
Issue Description
After login via U2000 client and select monitor performance group, we not able to view the performance monitoring. 
Alarm Information
Error message of "PQM Server is not Reachable". See attached, Performance-2 (Error).JPG. 
Handling Process
The subsequent procedure is to start again the process. After that, the monitor performance group able to run normally.
Root Cause
This PQMDm process refers to the PQM monitoring process. It using port 12208. After login into the System Monitor, we find out that PQMDm process is not running, it is stop. 
Suggestions
Always make sure the followiing proccess is running in System Monitor if you want to view the monitor group performance witout any problem;
- BulkCollectorDm_4402
- PQMDm
- PMSDm
- TXTNBIDm
- SNMPCollectorDm_4402

END