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Fail to executing ADD ADDR in OSG

Publication Date:  2012-08-06 Views:  42 Downloads:  0
Issue Description

ims8.0 version.
The modules of OSG have already configuated and the board is installed successfully. But failed to executing ADD ADDR in OSG:
+++    OSG/*MEID:61*/        2010-11-26 16:39:43+02:00
O&M    #1913
%%ADD OADDR: MID=1, ADDRID=5, IP="79.128.143.204", PCARD=BACK7, MASK="255.255.255.192", TYPE=ACCOUNTING, GATEWAY="79.128.143.193";%%
RETCODE = 580002  Processing request failed in module.
---    END.

Alarm Information
None
Handling Process
1. Query the OSG log from following directory in OSG board:/tmp/addOsgAddress.log.
2. There was a error record in the log: netcard BACK7 eth87 is not running.
3. Fix the connection between OSG board and LSW. 
4. Executing the MML again successfully.
Root Cause
Because the Ethernet cable was not connect with OSG board to LSW.
      
Suggestions
The reason of this problem is very unusual.

END