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Failure to Display NE Names in the Navigation Tree due to U2000 Issues

Publication Date:  2012-07-25 Views:  39 Downloads:  0
Issue Description
Versions:
PTN 3900/1900 V100R002C01SPC200
PTN 950/910 V100R002C00SPC200
U2000 V100R002C00SPC001+V100R002C00CP0101
Symptom:
When an upgrade task is created, the navigation tree does not display names of NEs that are searched out but displays IP addresses of GNEs. The GNEs cannot be differentiated. 
Alarm Information
N/A
Handling Process
1. Choose Administration > NE Software Management > NE Data Backup/Restoration from the main menu.
2. In the window that is displayed, select an NE and click Version.
3. Re-create an NE upgrade task. The fault is rectified. 
Root Cause
NE information is not updated due to U2000 issues.
Suggestions
N/A

END