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Error message that can not load the software on the controller board

Publication Date:  2012-07-25 Views:  74 Downloads:  0
Issue Description
When try load the software version 5.21.19.31P01 by .pkg with Toolkit R4 on N1GSSCC board the operation is failed and show error message that indicated the file length exceed space on board. 
Alarm Information
Null
Handling Process
Execute command on navigator for check de free space on directory hwx from board.
:sftm-get-freespace:BID,DIRECTORY
Find that free space on board is low for the installation new version software.
For solve problem, delete files the old version in directory BD/hwx/ofs2 with follow command
:sftm-delete-file:18,"/ofs2/hwx/ne.ini" //example
You can try again check the free space on directory 
:sftm-get-freespace:18,"ofs2" //example
And yo can try load software on board.
Root Cause
The equipment had software version 5.21.18.50P01. When try load the software version 5.21.19.31P01 by .pkg with Toolkit R4 on N1GSSCC board the operation is failed and show error message that indicated the file length exceed 
space on board. 
Suggestions
The memory on N1GSCC board is small. Before install new version on equipment is neccesary verify free space on directory the installation.

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