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Service creation using E2E gives error cross connection already exists code 38702

Publication Date:  2012-07-25 Views:  15 Downloads:  0
Issue Description
Customer running U2000 V100R002C01SPC004. When create service for a OSN 3500  (200_Thika MSR) after apply, the service creation fails and the Reason is Cross connection already exist Error code: 38702. and output trail is on part activation state.
      
Alarm Information
Null
      
Handling Process
1. Check the NE data configuration management --> add the NE 200_Thika to check if synchronized. Output is it is synchronzied.
2. Upload the equipment again.
3. Navigate to NE Explorer --> Configuration --> SDH service configuration --> select query
4. After success, try to recreate the service. The service creation is successful.
Root Cause
The E2E function operates on the NM layer so when computing route it can see crossconnection available but when active the service it conflicts. Which means there is diffrence between the NM data and NE data.
      
Suggestions
null 

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