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Why does NS3 borad become blue in NMS

Publication Date:  2012-07-25 Views:  83 Downloads:  0
Issue Description
One day, engineer feed back that a NS3 board in OSN6800 turn blue in U2000 and the strange thing is that in cfg-get-phybd report from Navigator there is D40 but in cfg-get-board report it's NS3 board.Equipment version: V1R5C00SPC800.
Alarm Information
None
Handling Process
None
Root Cause
Communication between SCC and NS3 get problem .
Suggestions
Normally,this kind of problem show that the communication between SCC and board get problem .Actions below can help us to solve the problem .
1) backup the database
2) warm reset the main SCC board. after the board power on,query the physical board and logic board and confirm this issue is disappeared or not.

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