No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

IPTV service stops every 4 minutes due to wrong igmp proxy router ip configuration

Publication Date:  2012-07-25 Views:  97 Downloads:  0
Issue Description
Subscriber can get 10 block ip address and receive IPTV broadcast on MA5616 v800r307c01, but IPTV service stops every 4 minutes for some old modem types.

Alarm Information
Null

Handling Process
Some modem types is using 192.168.1.1 ip address as gateway, so it causes problem for IPTV service. Subscriber's modem sends join or alive request every 4 minutes to IPTV server by using this ip address. so this ip address is the same with MA5616's igmp router ip address. Also MA5616 send igmp requests to IPTV server with the same ip address. These two packages with the same router ip address mixes each other, then IPTV server stops sending IPTV igmp channel packages. So we need to change igmp router ip address on MA5616 with an other ip address. We use 10.11.104.2 ip address as igmp router ip address on MA5616. This ip address is a randomly chosen ip address, because it is never used as gateway on any dsl modem.

1. When you run below command,
display igmp config global

If you see output like below picture, you must change ip address on MA5616




2. to change igmp router ip address on MA5616, you need to run below command under btv
igmp proxy router ip 10.11.104.2

3. new configuration will be like below picture





Root Cause
When you define general IPTV configuration under BTV, you miss to change igmp proxy router ip address such as its default value is 192.168.1.1

Suggestions
Null

END