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Test ping in ethernet service failed

Publication Date:  2012-07-25 Views:  40 Downloads:  0
Issue Description
We have a Ethernet service configured between 2 equipments, customer wants to check channel with ping test connecting pcs in each extrem of the service, but ping test failed.

Alarm Information
NA

Handling Process
Check that ports dont have ETH_LOS alarms
Check SDH services dont have alarms (TU_AIS_VC12, TU_LOP_VC12)
Check Bound Path is affiliated to correct VCTRUNK
Check performance in SDH services
Check in ethernet maintenance, ethernet test that Send Mode is Disable

Root Cause
The problem present because we find ethernet test where is configured service in Continued Mode.

Suggestions
When you finish Ethernet Test, dont forget disable Send Mode.

END