No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

ME60 without no patch led to the abnormal license state

Publication Date:  2012-07-27 Views:  108 Downloads:  0
Issue Description
Customer feedback, the state of license in ME60 is trail, and will expire in 53 days.
The display license information as below:
Info: Active License on master board: cfcard:/LIC9186595450001_Product.dat

TELECOMMUNICATIONS () LIMITED.

Product name : ME60
Product version : V600R002
License Serial No : LIC2011111300FF00
Creator : Huawei Technologies Co., Ltd.
Created Time : 2011-11-13 17:59:21
Feature name : MEFEA
Authorize type : COMM
Expired date : PERMANENT
Trial days : 60
Feature name : MEFEB
Authorize type : COMM
Expired date : PERMANENT
Trial days : 60
Configure items :
Item name : LME0BSVC00 value : 1
Master board license state: Trial. The license for the current configuration will expire in 53 days. Apply for authentic license before the current license expires.
Alarm Information
Null
Handling Process
Below information is need to make this clear:
<>display license
<>display version
<>display patch-information
<>display ESN
the license file is needed as well.
After the information feedback, we can see:
The software version is ME60-X3 V600R002C06SPC100, there is no patch.
The ESNs are the same between license file and device. The license is no problem.


After checking with RnD, ME60-X3 device when active license without patch, a mistake may pop out led to the abnormal of license active.
after active the latest patch: ME60V600R002SPC023, and reboot ME60, check license state and find it is normal. Problem solved.
Root Cause
About license problem, here is some information:
1、use this command: display license, and will get:
Authorize type : COMM
Expired date : PERMANENT
This is saying the license is for commercial, and will not expired.

Authorize type : COMM
Expired date : 2012-01-24
Trial days : 60
this is saying the license is for commercial, and will expired at 2012-01-24,after expired ,the customer will have 60 more days to active new license, without affecting normal use.

if the license is normal there will “normal” display at the end of the information. if not, we will get notice like this:
Master board license state: Trial. The license for the current configuration will expire in 53 days. Apply for authentic license before the current license expires.
saying the license is trial and the expired date.
2、based on the customer description, the reason can be:
a.ESN difference between device and license.
b.Mistakes happened with the license generation.
c.Wrong software version.
d.Patch problem.
Suggestions
Null

END