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X Customer U2000 NMS was unable to access a cluster of 32 NEs ofRTN 900 Microwave Network

Publication Date:  2012-07-25 Views:  54 Downloads:  0
Issue Description
U2000 NMS of RTN 900 Microwave was unable to manage a cluster of 32 NEs . 
Alarm Information
Unable to Telnet the remote router
Handling Process
From the Cause analyse it was decide to send Onsite Engineer at the remote End to Login the remote router and check the IP route .
The On site Engineer reached at the site and confirmed tha IP route at the remote route is deleted due to Power resett .
Root Cause
We perform the follwoing Steps

1.Perfomr the Ping test of locan router (result was successfull)
2.Perform the remote router Ping test (result was successfull)
3.Perform the GNE Ping test (result was successfull)
4.Check the local Router configuration (result was successfull) but it was not saved ,at same time configuration is saved .
4.Perform the Telnet test of remote router (result was not successfull).

It was doubt that remore router IP route is deleted by some reson.
Suggestions
Becarefull :
1 Power should not be off (power backup must be there)
2 When configure the Router IP routes the configuration must be saved because if we will not saved the configuration then due to NE resett the configuration will be lost.

END