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FAQ - what to do in case when no alarms appeared on NMS

Publication Date:  2012-07-25 Views:  19 Downloads:  0
Issue Description
NMS runs V100R005C00SPC600, Windows OS; there are no any alarms from any NE.


Alarm Information

null

Handling Process
Parasite process was found (netstat -aon) occupying 162 udp-port:


After stopping it and restarting via Sysmonitor the following processes:
Trap Dispatcher
Two Trap Receivers

problem was solved 
Root Cause
Checked steps:
- free space on database and hard disk (not reason);
- alarm masking (not reason);
- alarm suppression(not reason);
- alarm reporting status(not reason);
- Automatic Correlation Analysis mechanism(not reason);
- EmfTrapReceiver.exe running status(not reason);
- which process was bound to 162 udp-port(root cause)



Suggestions
null


END