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GNE Not upload on NMS due to using cross cable.

Publication Date:  2012-07-25 Views:  121 Downloads:  0
Issue Description
New GNE is not upload on NMS & GNE IP is also not ping.

Alarm Information
NO alarm

Handling Process
New GNE is not upload on NMS
1) checing the switch port by customer eam whether port is pinging or not.
2)Switch port was ping by customer side.
3)replace the LAN cable but still problem is on.
4)Jack out jack in the Ethernet card but problem was not resolved.
5)after replacing the LAN cable from Cross cable to Straight cable, GNE was ping throuth NMS & also upload

Root Cause
1)switch port is failty
2 ethernet card is faulty
3)connection mismatch
4)lan cable faulty

Suggestions
IF GNE is not ping or upload on NMS first check the LAN cable, it should be Straight or at time of Subrack cascading LAN cable should be Cross.

END