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The UTM License Of the USG5300 Is Effective But the Expiration Date Is Incorrect (example)

Publication Date:  2012-07-17 Views:  45 Downloads:  0
Issue Description
At an office site, the license can be activated after it is imported to the USG5300, but the displayed expiration date is incorrect. The customer purchased three-year UTM update service, but the system indicates that the license will expire in one year.
[USG5360]dis license 
16:33:42  2010/09/08
Device ESN is: 210235G244********
Have already activated 1 License file,the file is:  
flash:/lic1047005800-a93d01f05d1-fths100529_usg5360.dat    Activated time: 2010/09/08  10:40:35
VPN-R        : 0
VFW          : 2
GTP          : DISABLED
IPS          : ENABLED;  Expires: 2011-01-13
URL Filter   : ENABLED;  Expires: 2011-01-13
Anti Virus   : ENABLED;  Expires: 2011-01-13
Alarm Information
None.
Handling Process
  1. Send the license file to the 400 center for a check. No error is found. In addition, the date on the device is accurate.
  2. Change the LAC and activation code to correct ones on the sWeb. Then the correct license information is displayed.
Root Cause
  1. A mistake was made during the license production.
  2. Correct LAC and activation code are not entered.
Suggestions
Pay attention to the LAC and activation code configuration during deployment. 

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