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How to quickly change the product brands on the site?

Publication Date:  2012-07-18 Views:  41 Downloads:  0
Issue Description
On a customer’s site, after all hard disks are inserted into a controller enclosure and the controller enclosure is powered on, the onsite staff is aware of an installation error. Half of hard disks are removed from the controller enclosure and inserted into another controller enclosure. After power-on, Huawei Symantec OceanSpace is displayed on the Web page, but Symantec FileStore is displayed in the CLI.
Alarm Information
None
Handling Process

Step 1 Log in to the CLI.

 Step 2 Type dft and password 654321 to enter the debug mode.

 Step 3 Run the chgvendorflag -v w command to change the brand to Huawei brand. If the delivered products are of other brands, change w to s (Symantec brand) or m (Huawei Symantec brand).

 Step 4 Run the resetsys command to restart the system and check whether the correct brand information is displayed.

Root Cause
The brand information stored in midplanes and coffer disks. If you power on coffer disks that have been powered on before, the brand information may be confusing.
Suggestions
This case is used as a reference only for Huawei Symantec engineers when misoperations occur on the site or wrong products are delivered to the site.

END