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How to troubleshoot the fault that the decoding database is faulty on the PVM or TMS client?

Publication Date:  2012-07-23 Views:  45 Downloads:  0
Issue Description
When the PVM or TV Matrix Server (TMS) client software is used to watch live videos, a message is displayed, stating that an error occurs when invoking the decoding database and please reopen the video, as shown in the following:
 
Alarm Information
None.
Handling Process
Step 1  Click OK.
Step 2  Reopen the video.
Step 3  If the fault persists after the video is reopened, restart the program.
 
Root Cause
View the message that is displayed.
 
Suggestions
None.

END