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Error 404 Is Generated During the Login to the Log Server

Publication Date:  2012-07-24 Views:  35 Downloads:  0
Issue Description
When the log server of the current version is uninstalled and the log server of other version is installed, error 404 is generated during the login to the log server.
Alarm Information
None
Handling Process

During the re-installation of the log server:

  • To adopt the previous data in the database, the version of the log server should be consistent with the version before the uninstallation.
  • If the previous data in the database is unnecessary, you need to re-initialize the database during the re-installation of the log server.
Root Cause
When the log server of the current version is uninstalled, the data in the database is not deleted. Moreover, when the log server of other version is installed, the database is not re-initialized. The previous data is incompatible with the log server of the new version. As a result, error 404 is generated when the administrator logs in to the log server.
Suggestions
None

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