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In whole-net promotion, when new controller is used on S2600, it can not be online because of ejector clips difference

Publication Date:  2012-09-18 Views:  35 Downloads:  0
Issue Description
In whole-net promotion, S2600 need to change a new controller. When frontline engineer replace it with spare controller, spare controller can not be online. OSM says communication between controller is abnormal.
Alarm Information
none
Handling Process
1. Input showinterface under command line to check the type of controller and ejector clips, ejector clips type is under Type.
2. Replace old controller with a new controller which is used the same ejector clips, then the device is normal.
3. OceanStor: admin> showinterface
  Controller  Interface ID  Type     Status   Port0          Port1          Port2          Port3          PCBVer  
           A             0  COMBO    online   Not connected  Not connected  Not connected  Connected      STE1CMBA VER.A
  Electronic Label:
[Board Properties]
BoardType=STE1CMBA
BarCode=02G052Z095000069
Item=0302G052
Description=Combo Host Interface Card
Manufactured=2009-05-10
VendorName=Huawei
IssueNumber=00
CLEIcode=
BOM=
4.            B             0  COMBO    online   Not connected  Not connected  Not connected  Not connected  STE1CMBA VER.A
  Electronic Label:
[Board Properties]
BoardType=STE1CMBA
BarCode=02G052Z09A000164
Item=0302G052
Description=Combo Host Interface Card
Manufactured=2009-10-17
VendorName=Huawei
IssueNumber=00
CLEICode=
BOM=
Root Cause
New controller’s ejector clips is different from old controller’s
Suggestions
   Notice the type of ejector clips when you change controller.

END