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The function of UTM is disabled

Publication Date:  2012-09-18 Views:  42 Downloads:  0
Issue Description
The function that we have configured such as IPS , AV , RBL filter and URL filter are all disabled.
Alarm Information
None .
Handling Process
Reason 1 : The License is inexistence or overdue .
  To check the License is inexistence or overdue or not by order display license .
  <USG> display license
Device ESN is: 210235G389Z09B012345                                           
The file activated is: flash:/license.dat                             
The time when activated is: 2010/01/10  20:28:58                              
IPS: ENABLED                                                                   
expire time:2010-11-30.                                                       
                                                                              
Anti Virus: ENABLED                                                            
expire time:2010-11-30.                                                       
                                                                              
Mail Filter: ENABLED                                                           
expire time:2010-11-30.                                                       
                                                                              
URL Filter: ENABLED
  If  we find that there are some problems in the functions item of license , please apply license over again .
  Reason 2 : The running mode has switched to the firewall mode .
  We can check the running mode now by order of display runmode .
  <USG> display runmode
Current runmode: UTM 
  Ensure the mode is UTM
  Reason 3 : It bans the state-inspection function of firewall .
  When using the function of UTM , we must undo the state-inspection function of firewall .  We can check that the firewall undo state-inspection function or not by order of display current-configuration | include link-state .
  <USG> display current-configuration | include link-state
firewall session link-state check
  Reason 4 : When using the function of UTM ,we must turn down the function of the Layer 2 fast switching.
  We can check that it turn on function of the Layer 2 fast switching or not by order of display current-configuration | include l2fwdfast .
  <USG> display current-configuration | include l2fwdfast
l2fwdfast enable
  If the function of the Layer 2 fast switching has turned on , we can use the order as follows to ban it :
  To ban the function of the Layer 2 fast switching by order of undo l2fwdfast enable in the system view .
Root Cause
 Reason 1 : The License is inexistence or overdue .
  Reason 2 : The running mode has switched to the firewall mode .
  Reason 3 : It bans the state-inspection function of firewall .
  Reason 4 : It turn on the function of the Layer 2 fast switching .
Suggestions
 When we find some UTM problems , please one to one to check by using the way hereinbefore .

END