No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

The solution to lose password when we book the console interface of equipment

Publication Date:  2012-09-18 Views:  33 Downloads:  0
Issue Description
We enter the firewall equipment by using serial port with console line ,but we cannot enter in it , the user name or password is missing .
Alarm Information
None.
Handling Process
The solution to deal with 1:
1、 If the equipment register to input ctrl+B to enter Bootroom ,please input ctrl+B in time when we restart the equipment ,.
2、 When we enter Bootroom ,please choose restore default configuration based on the menu bar .
3、 Restart the equipment
The solution to deal with 2:
1、 If the equipment register to input ctrl+B to enter Bootroom ,please input ctrl+B in time when we restart the equipment ,.
2、 When we enter Bootroom ,please input ctrl+Z to enter bootroom hidden menu bar .
3、 Choosing the key to delete configuration files currently/Choosing the key to perfect the name of configuration files base on the display of menu bar .(When we choose the key to delete or perfect the configuration files ,the system will come back the default user name of admin and password of Admin@123 if the equipment restarts .)
4、 The user name and password will come back to the default after the equipment restarting .
Root Cause
The user name and password of serial port enter equipment is oblivious or missing .
Suggestions
When handing over the project ,we need to remind client to keep the user name and password of equipment to lose

END